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After Win10 update, CoreTemp causes Windows CRASH

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After Win10 update, CoreTemp causes Windows CRASH

Postby milosz » Sat Apr 22, 2017 10:48 am

There was a Windows update today. Afterwards, now starting CoreTemp causes Windows to crash.

Starting Core Temp today has caused Windows 10 to just go to black screen - this is a crash I have not seen before on this system. No bluescreen. No memory dump. Nothing - just a back screen (no video) and nothing apparently happening inside the computer- can not Remote Desktop into the system, for all intents and purposes the system seems to instantly just DIE when I started Core Temp v1.7 today. Never happened before, been running CoreTemp for YEARS.

I uninstalled / reinstalled CoreTemp. No change - starting CoreTemp causes a "black screen" crash.

Nothing at all in any of the Windows logs.

SYSTEM Windows 10 X64 ENTERPRISE w/ latest updates,
Intel i7 6800K, Gigabyte X99-Phoenix SLI. Bios F4, 16 GB DDR4 RAM, Nvidia GTX 970 graphics w/ 4 GB GDDR5, 512 GB Samsung 950 NVMe SSD


Any ideas?
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Re: After Win10 update, CoreTemp causes Windows CRASH

Postby Naki » Sun Apr 23, 2017 12:48 pm

Do you use UEFI on this PC?
If so, it is a known issue for Core Temp to fail/cause whole PC to fail.
You may need to go back to Core Temp 1.0 RC9 for now, it should work.
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Re: After Win10 update, CoreTemp causes Windows CRASH

Postby The Coolest » Sun Apr 23, 2017 1:00 pm

I sent the user an internal build to test and it fixed their issue.
So the next release should be ok.
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Re: After Win10 update, CoreTemp causes Windows CRASH

Postby Naki » Sun Apr 23, 2017 1:26 pm

The Coolest wrote:I sent the user an internal build to test and it fixed their issue.
So the next release should be ok.

Great, thanks for the quick update! :)
Please could you tell us what the issue was? Is it really with some kind of recent Windows Update Microsoft released - if so, which one?

I am not getting any issues on my Windows 10 PCs, despite using UEFI, but I want to know, as I could encounter same issue too!
(I am using much older PCs - 2 of them use Intel 1155 socket, and newest one uses 1150 socket, also quite old now.)
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Re: After Win10 update, CoreTemp causes Windows CRASH

Postby The Coolest » Sun Apr 23, 2017 6:31 pm

In 1.7 I added support for the HPET timer, and apparently on some systems the timer is not implemented as described in the specs. This made Core Temp access memory space allocated to something else, which would cause a BSOD or a system crash.
The fix simply makes it work correctly on those systems.
Member of our O/C Folding @ Home team
"<The_Coolest> you can't unwaste wasted CPU cycles" - Start FOLDing now!
Main rig:
Core i7 2600K 3.4GHz @ 4.5GHz (Scythe Mugen2) / Mobo: Biostar TP67XE / SSD: Crucial M4 128GB (+ HDDs) / GPU: HD5450 / Mem: 4x4GB DDR3-1600 G.Skill 4GBXL RipJaws X - 16GB total / PSU: Seasonic S12II 620W.
Secondary rig:
Core i3 540 3.06GHz @ Stock / Mobo: MSI H55M-ED55 / GPU: Integrated / Mem: 2x2GB DDR3-1600 G.Skill 4GBRL RipJaws - 4GB total / PSU: FSP ATX350-PNR 350W.

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Re: After Win10 update, CoreTemp causes Windows CRASH

Postby Naki » Mon Apr 24, 2017 5:48 pm

The Coolest wrote:In 1.7 I added support for the HPET timer, and apparently on some systems the timer is not implemented as described in the specs. This made Core Temp access memory space allocated to something else, which would cause a BSOD or a system crash.
The fix simply makes it work correctly on those systems.

Please can you PM me the same, then?
I am getting a system crash sometimes, might be Core Temp or GPU-Z, should be one of them.
I need to figure out which one and rule one out, please.
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Re: After Win10 update, CoreTemp causes Windows CRASH

Postby fjsorg » Mon Apr 24, 2017 10:51 pm

Hello

I have the same crasch still under W8.1

On Asus X99-Deluxe I have W7, W8.1 and W10

It is now Ok under W7 and W10

There is still the bug under W8.1. I have given 1.6 Core temp

Best regards

FJ
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Re: After Win10 update, CoreTemp causes Windows CRASH

Postby fjsorg » Tue Apr 25, 2017 9:33 pm

The Coolest wrote:In 1.7 I added support for the HPET timer, and apparently on some systems the timer is not implemented as described in the specs. This made Core Temp access memory space allocated to something else, which would cause a BSOD or a system crash.
The fix simply makes it work correctly on those systems.


Hello The Coolest,

Thank you very much. Everything is working

Post en PM

FJ
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Re: After Win10 update, CoreTemp causes Windows CRASH

Postby mariojuniorjp » Fri May 05, 2017 3:02 am

milosz wrote:There was a Windows update today. Afterwards, now starting CoreTemp causes Windows to crash.

Starting Core Temp today has caused Windows 10 to just go to black screen - this is a crash I have not seen before on this system. No bluescreen. No memory dump. Nothing - just a back screen (no video) and nothing apparently happening inside the computer- can not Remote Desktop into the system, for all intents and purposes the system seems to instantly just DIE when I started Core Temp v1.7 today. Never happened before, been running CoreTemp for YEARS.

I uninstalled / reinstalled CoreTemp. No change - starting CoreTemp causes a "black screen" crash.

Nothing at all in any of the Windows logs.

SYSTEM Windows 10 X64 ENTERPRISE w/ latest updates,
Intel i7 6800K, Gigabyte X99-Phoenix SLI. Bios F4, 16 GB DDR4 RAM, Nvidia GTX 970 graphics w/ 4 GB GDDR5, 512 GB Samsung 950 NVMe SSD


Any ideas?


Same problem here.
Asus H97M-E — Xeon E3-1241 v3 3.50Ghz (@3.90GHz 0.974v) — 16GB Kingston HyperX (9-9-9-27) — EVGA GTX 1080 Gaming Blower (@1900MHz 0.875v) — Dell P2416D (2560x1440@75Hz) — Intel 540s 120GB — Hitachi 500GB — Seagate 1.5TB — Corsair CX430 — Corsair Carbide 400C — Corsair Hydro H45 (direct on DIE with mastergel maker nano) — Windows Server 2016 Standard — Net Virtua 120Mbps
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Re: After Win10 update, CoreTemp causes Windows CRASH

Postby fjsorg » Fri May 19, 2017 1:30 am

Hello,

You can specify the version of W10 ? 1511 ... 1607 ... 1703 ?

At the risk of deceiving me. I would say that the latest updates in W10 version 1607 have bugged your bike. That's what happened to me. (Asus X99-Deluxe / i7-5820K)
Only this machine was impacted. Under W8.1 and W10 ... W7 OK

No worries with a dozen other PCs (not even with CoreTemp)

Personally W10 Pro or Family in 1703

1 PC W10 Company LTSB 1607
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Re: After Win10 update, CoreTemp causes Windows CRASH

Postby fjsorg » Fri May 19, 2017 1:52 am

Hello The Coolest,

Thank you very much. Everything is working

Post en PM

FJ
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Re: After Win10 update, CoreTemp causes Windows CRASH

Postby The Coolest » Fri May 19, 2017 9:52 am

Thank you guys for trying it out :)
Member of our O/C Folding @ Home team
"<The_Coolest> you can't unwaste wasted CPU cycles" - Start FOLDing now!
Main rig:
Core i7 2600K 3.4GHz @ 4.5GHz (Scythe Mugen2) / Mobo: Biostar TP67XE / SSD: Crucial M4 128GB (+ HDDs) / GPU: HD5450 / Mem: 4x4GB DDR3-1600 G.Skill 4GBXL RipJaws X - 16GB total / PSU: Seasonic S12II 620W.
Secondary rig:
Core i3 540 3.06GHz @ Stock / Mobo: MSI H55M-ED55 / GPU: Integrated / Mem: 2x2GB DDR3-1600 G.Skill 4GBRL RipJaws - 4GB total / PSU: FSP ATX350-PNR 350W.

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